This Privacy Policy explains how The Raspberry Hills Clothing (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit or make a purchase from our website.
We respect your privacy and are committed to keeping your information safe.
By accessing our website, using our services, or placing an order, you agree to the practices described in this Privacy Policy.
- INFORMATION WE COLLECT
We collect information in two ways:
Information You Provide Directly
When you make a purchase or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through third-party gateways)
- Order history
- Messages or customer support inquiries
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and device details
- Pages viewed and time spent
- Clicks, scrolls, and interactions
- Referring website links
- Cookies and tracking data
This helps us improve website performance and customer experience.
- HOW WE USE YOUR INFORMATION
We use your information for purposes such as:
- Processing and delivering your orders
- Providing customer support
- Sending order updates and notifications
- Improving website functionality and user experience
- Sending promotional emails or SMS (only if you opt in)
- Detecting and preventing fraud
- Analytics and performance tracking
We do not sell your personal information.
- COOKIES & TRACKING TECHNOLOGIES
We use cookies to:
- Enable basic site functions (cart, checkout, login)
- Analyze website traffic and user behavior
- Customize content and improve speed
- Provide a better shopping experience
You may disable cookies through your browser settings.
Note: Some features may not work correctly if cookies are disabled.
- HOW WE SHARE YOUR INFORMATION
We only share data with trusted third parties who help us operate our business, such as:
- Payment processors
- Shipping carriers
- SMS and email service providers
- Fraud protection services
- Analytics tools like Google Analytics
These third parties are required to protect your information.
We never sell or rent your personal data.
We may share data when required by law.
- SMS / TEXT MESSAGE PRIVACY
If you opt in to receive SMS updates:
- You may receive order updates, alerts, and promotional messages
- Message frequency varies
- Message and data rates may apply
- You can opt out anytime by texting
Your phone number is kept confidential and never sold.
- PAYMENT SECURITY
All payments are processed through secure, encrypted payment gateways.
We do not store your complete card information on our servers.
- DATA RETENTION
We retain your information for as long as necessary to:
- Fulfill your orders
- Maintain business and legal records
- Improve customer service
If you want your data deleted, you can request removal anytime.
- YOUR RIGHTS
You may request the following at any time:
- Access to the personal information we hold
- Correction of inaccurate information
- Deletion of your personal data (unless restricted by law)
- Opt-out from marketing emails or SMS
- A copy of your data
To exercise your rights, contact us at:
📧 info@raspberyhillsclothing.com
- THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
Please review their policies before sharing personal information.
- CHILDREN’S PRIVACY
We do not knowingly collect data from children under age 13.
If you believe a minor has provided us information, please contact us immediately.
- HOW WE PROTECT YOUR INFORMATION
We use multiple security measures, including:
- SSL encryption
- Secure servers
- Controlled access
- Fraud detection systems
While we take strong measures, no online system can guarantee 100% security.
- CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
When changes are made, the “Last Updated” date will be modified.
Your continued use of the site means you accept the updated policy.
- CONTACT INFORMATION
If you have questions about this Privacy Policy or your data, contact us:
📧 info@raspberyhillsclothing.com
We are committed to protecting your privacy and ensuring a safe shopping experience.